Last Updated: 15 February 2026
Gentle Journey Home Care LLC (“we,” “us,” or “our”) operates the website https://gentlejourneyhcllc.com/ (the “Site”). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information.
This Privacy Policy applies to information we collect through our website, including our employment application forms, contact forms, and general site usage.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”).
Information You Provide to Us
Contact Information: When you fill out a contact form or request a consultation, we collect your name, email address, phone number, and details about your care needs.
Employment Application Data: If you apply for a job via our employment or career pages, we may collect personal information including your full name, address, phone number, email, driver’s license status, professional license status (e.g., CNA, HHA), work history, references, and shift preferences.
Training Portal (if applicable): If you log in to our training portal, we may collect credential data to verify your identity and track training progress.
Information Collected Automatically
Usage Data: We may collect information on how the Service is accessed and used, including your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on pages, and other diagnostic data.
Cookies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve your user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use your Personal Information for the following purposes:
- To Provide Services: To schedule consultations, answer inquiries, and coordinate home care services.
- To Process Job Applications: To evaluate your qualifications for employment as a caregiver or staff member.
- To Communicate: To send you updates, newsletters (if you opted in), or administrative information regarding your account or our services.
- To Improve Our Site: To monitor usage of our Site and detect, prevent, and address technical issues.
- To Comply with Legal Obligations: To maintain records as required by applicable federal and Virginia state laws.
3. Disclosure of Your Information
We do not sell your Personal Information. We may share your information in the following situations:
Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., website hosting, email services). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Security of Data
The security of your data is important to us. We use commercially reasonable methods to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Virginia Privacy Rights
If you are a resident of Virginia, you may have specific rights regarding your personal information under applicable Virginia privacy laws, including:
- Right to Access: You may request confirmation of whether we are processing your personal data and access to such data.
- Right to Correct: You may request correction of inaccurate personal data.
- Right to Delete: You may request deletion of your personal data, subject to certain legal exceptions.
- Right to Data Portability: You may request a copy of your personal data in a portable format.
- Right to Opt Out: You may opt out of certain data processing activities, such as targeted advertising (if applicable).
To exercise any of these rights, please contact us using the information below.
6. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@gentlejourneyhcllc.com
By phone: (757) 644-3757
By mail:
Gentle Journey Home Care LLC
11815 Fountain Way STE 300
Newport News, VA 23606
